1
What products does Ruhai Material manufacture?
We manufacture steel and metal materials, aluminum extrusion profiles, aluminum doors and windows, prefabricated houses (container, modular, capsule, apple cabins), and PV mounting systems.
2
Can you produce according to my custom specifications?
Yes. We offer full OEM/ODM services. Send us your drawings, sizes, grades, coatings, or samples and we will produce to your exact requirements.
3
What is your minimum order quantity (MOQ)?
MOQ varies by product. Steel materials typically start at 5 tons, container houses at 1 unit, and PV mounting systems at 100 sets. Contact us for details.
4
How do you ensure product quality?
We follow ISO 9001 quality management. Every batch goes through incoming inspection, in-process inspection, and final inspection. Mill test certificates and third-party reports (SGS/BV) are available.
5
Do you handle shipping and customs?
Yes. We provide FOB, CIF, CFR, and DDP shipping options. Our logistics team assists with export documentation, customs clearance, and door-to-door delivery.
6
How long is your production lead time?
Standard products usually take 15–25 days. Custom orders depend on complexity and quantity, typically 25–40 days. We will confirm the exact timeline in your quotation.
7
Can I visit your factory?
Absolutely. We welcome factory audits and video inspections. Contact us at {CONTACT_PHONE} or {CONTACT_EMAIL} to schedule a visit.
8
What payment terms do you accept?
We accept T/T, L/C, Western Union, and other secure payment methods. Specific terms can be discussed based on order value and relationship.
