Last updated: September 17, 2026
Ruhai Material (“we”, “us”, “our”) operates the website ruhaimaterial.com. This page explains what information we collect when you visit our website or send us an inquiry, how we use it, and the choices you have.
1. Information We Collect
- Information you give us. When you submit an inquiry or request a quotation we collect your name, email address, phone / WhatsApp number, company name, product category and the details of your requirement.
- Information collected automatically. Like most websites we collect technical data such as IP address, browser and device type, pages visited and referring URL. This is used in aggregate to keep the site secure and to improve it.
2. How We Use Your Information
- To answer your inquiry, prepare quotations and provide technical or commercial support;
- To arrange samples, production, shipping and after-sales service;
- To improve our products, website content and customer experience;
- To comply with legal, tax and accounting obligations.
We do not sell or rent your personal information.
3. Sharing Your Information
Your details are shared only with employees and service providers who need them to fulfil your request — for example freight forwarders, inspection agencies or payment institutions — and only to the extent required. Some of these providers, or our email and hosting services, may process data outside your country.
4. Cookies
We use essential cookies to keep the website working and, where enabled, analytics cookies to understand how the site is used. You can block or delete cookies in your browser settings; essential parts of the site may then not work as expected.
5. Data Retention and Security
Inquiry records are kept as long as needed for the business relationship and for legal compliance. We apply appropriate technical and organisational measures to protect your data, although no method of transmission over the internet is completely secure.
6. Your Rights
You may request access to, correction of, or deletion of the personal data we hold about you, and you may object to certain processing. Write to manager@ruhaimaterial.com and we will respond within a reasonable period.
7. Changes to This Policy
We may update this policy from time to time. The revision date at the top of this page shows when it was last changed.
8. Contact Us
Ruhai Material
Room 702-5, No. 2 Chengyi North Street, Software Park Phase III, Xiamen Torch High-tech Zone, China
Email: manager@ruhaimaterial.com
Phone / WhatsApp: +86 183 9650 8711