{"id":16,"date":"2026-08-06T20:42:54","date_gmt":"2026-08-06T12:42:54","guid":{"rendered":"https:\/\/ruhaimaterial.com\/?page_id=16"},"modified":"2026-09-25T00:56:57","modified_gmt":"2026-09-24T16:56:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/ruhaimaterial.com\/zh_CN\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<style>\n.rh-section{font-family:'Segoe UI',system-ui,-apple-system,sans-serif;color:#1e293b;line-height:1.6}<br \/>\n.rh-container{max-width:1200px;margin:0 auto;padding:0 24px}<br \/>\n.rh-navy{color:#1a3a5c}.rh-orange{color:#f97316}<br \/>\n.rh-btn-primary{display:inline-flex;align-items:center;gap:8px;background:#f97316;color:#fff;padding:14px 32px;border-radius:8px;font-weight:600;text-decoration:none;transition:.2s}<br \/>\n.rh-btn-primary:hover{background:#ea580c;color:#fff}<br \/>\n.rh-btn-outline{display:inline-flex;align-items:center;gap:8px;border:2px solid rgba(255,255,255,.3);color:#fff;padding:12px 30px;border-radius:8px;font-weight:600;text-decoration:none}<br \/>\n.rh-btn-outline:hover{border-color:#fff;background:rgba(255,255,255,.08);color:#fff}<br \/>\n.rh-section-head{text-align:center;margin-bottom:48px}<br \/>\n.rh-section-tag{display:inline-block;background:rgba(249,115,22,.1);color:#f97316;font-size:13px;font-weight:600;padding:4px 14px;border-radius:20px;margin-bottom:12px;text-transform:uppercase;letter-spacing:.5px}<br \/>\n.rh-section-head h2{font-size:32px;font-weight:800;color:#1a3a5c;margin-bottom:10px}<br \/>\n.rh-section-head p{font-size:16px;color:#64748b;max-width:600px;margin:0 auto}<br \/>\n.rh-card-grid{display:grid;gap:24px}<br \/>\n.rh-hero h1,.rh-hero h1 *,.rh-hero>p{color:#fff !important}<br \/>\nbody .entry-title,.page-title,.ast-article-post .entry-title{display:none !important}<br \/>\n.rh-footer{font-family:'Segoe UI',system-ui,-apple-system,sans-serif !important}<br \/>\n.rh-footer *{font-family:'Segoe UI',system-ui,-apple-system,sans-serif !important}<br \/>\n.rh-footer a:hover{color:#f97316 !important}<br \/>\n.site-footer,.site-footer-wrap,#colophon,.ast-footer-copyright,.footer-widget-area,.footer-sml-layout{display:none !important}<br \/>\n<\/style>\n<section class=\"rh-section\">\n<div class=\"rh-hero\" style=\"background: linear-gradient(135deg,#0f2842,#1a3a5c); color: #fff; padding: 70px 0; text-align: center;\">\n<div class=\"rh-container\"><span class=\"rh-section-tag\">FAQ<\/span><\/p>\n<h1 style=\"font-size: 40px; font-weight: 800; margin: 16px 0;\">Frequently Asked Questions<\/h1>\n<p style=\"font-size: 17px; color: #cbd5e1; max-width: 700px; margin: 0 auto;\">Quick answers about products, customization, shipping, and payment.<\/p>\n<\/div>\n<\/div>\n<div style=\"padding: 72px 0; background: #f8fafc;\">\n<div class=\"rh-container\" style=\"max-width: 850px;\">\n<div style=\"background: #fff; border-radius: 10px; box-shadow: 0 2px 8px rgba(0,0,0,.06); border: 1px solid #e2e8f0; margin-bottom: 14px; overflow: hidden;\">\n<div style=\"padding: 18px 22px; font-weight: bold; color: #1a3a5c; font-size: 16px; display: flex; align-items: center; gap: 12px;\"><span style=\"width: 28px; height: 28px; border-radius: 50%; background: #f97316; color: #fff; display: flex; align-items: center; justify-content: center; font-size: 13px;\">1<\/span><br \/>\nWhat products does Ruhai Material manufacture?<\/div>\n<div style=\"padding: 0 22px 18px 54px; color: #64748b; font-size: 14px; line-height: 1.7; border-top: 1px solid #f1f5f9;\">We manufacture steel and metal materials, aluminum extrusion profiles, aluminum doors and windows, prefabricated houses (container, modular, capsule, apple cabins), and PV mounting systems.<\/div>\n<\/div>\n<div style=\"background: #fff; border-radius: 10px; box-shadow: 0 2px 8px rgba(0,0,0,.06); border: 1px solid #e2e8f0; margin-bottom: 14px; overflow: hidden;\">\n<div style=\"padding: 18px 22px; font-weight: bold; color: #1a3a5c; font-size: 16px; display: flex; align-items: center; gap: 12px;\"><span style=\"width: 28px; height: 28px; border-radius: 50%; background: #f97316; color: #fff; display: flex; align-items: center; justify-content: center; font-size: 13px;\">2<\/span><br \/>\nCan you produce according to my custom specifications?<\/div>\n<div style=\"padding: 0 22px 18px 54px; color: #64748b; font-size: 14px; line-height: 1.7; border-top: 1px solid #f1f5f9;\">Yes. We offer full OEM\/ODM services. Send us your drawings, sizes, grades, coatings, or samples and we will produce to your exact requirements.<\/div>\n<\/div>\n<div style=\"background: #fff; border-radius: 10px; box-shadow: 0 2px 8px rgba(0,0,0,.06); border: 1px solid #e2e8f0; margin-bottom: 14px; overflow: hidden;\">\n<div style=\"padding: 18px 22px; font-weight: bold; color: #1a3a5c; font-size: 16px; display: flex; align-items: center; gap: 12px;\"><span style=\"width: 28px; height: 28px; border-radius: 50%; background: #f97316; color: #fff; display: flex; align-items: center; justify-content: center; font-size: 13px;\">3<\/span><br \/>\nWhat is your minimum order quantity (MOQ)?<\/div>\n<div style=\"padding: 0 22px 18px 54px; color: #64748b; font-size: 14px; line-height: 1.7; border-top: 1px solid #f1f5f9;\">MOQ varies by product. Steel materials typically start at 5 tons, container houses at 1 unit, and PV mounting systems at 100 sets. Contact us for details.<\/div>\n<\/div>\n<div style=\"background: #fff; border-radius: 10px; box-shadow: 0 2px 8px rgba(0,0,0,.06); border: 1px solid #e2e8f0; margin-bottom: 14px; overflow: hidden;\">\n<div style=\"padding: 18px 22px; font-weight: bold; color: #1a3a5c; font-size: 16px; display: flex; align-items: center; gap: 12px;\"><span style=\"width: 28px; height: 28px; border-radius: 50%; background: #f97316; color: #fff; display: flex; align-items: center; justify-content: center; font-size: 13px;\">4<\/span><br \/>\nHow do you ensure product quality?<\/div>\n<div style=\"padding: 0 22px 18px 54px; color: #64748b; font-size: 14px; line-height: 1.7; border-top: 1px solid #f1f5f9;\">We follow ISO 9001 quality management. Every batch goes through incoming inspection, in-process inspection, and final inspection. Mill test certificates and third-party reports (SGS\/BV) are available.<\/div>\n<\/div>\n<div style=\"background: #fff; border-radius: 10px; box-shadow: 0 2px 8px rgba(0,0,0,.06); border: 1px solid #e2e8f0; margin-bottom: 14px; overflow: hidden;\">\n<div style=\"padding: 18px 22px; font-weight: bold; color: #1a3a5c; font-size: 16px; display: flex; align-items: center; gap: 12px;\"><span style=\"width: 28px; height: 28px; border-radius: 50%; background: #f97316; color: #fff; display: flex; align-items: center; justify-content: center; font-size: 13px;\">5<\/span><br \/>\nDo you handle shipping and customs?<\/div>\n<div style=\"padding: 0 22px 18px 54px; color: #64748b; font-size: 14px; line-height: 1.7; border-top: 1px solid #f1f5f9;\">Yes. We provide FOB, CIF, CFR, and DDP shipping options. Our logistics team assists with export documentation, customs clearance, and door-to-door delivery.<\/div>\n<\/div>\n<div style=\"background: #fff; border-radius: 10px; box-shadow: 0 2px 8px rgba(0,0,0,.06); border: 1px solid #e2e8f0; margin-bottom: 14px; overflow: hidden;\">\n<div style=\"padding: 18px 22px; font-weight: bold; color: #1a3a5c; font-size: 16px; display: flex; align-items: center; gap: 12px;\"><span style=\"width: 28px; height: 28px; border-radius: 50%; background: #f97316; color: #fff; display: flex; align-items: center; justify-content: center; font-size: 13px;\">6<\/span><br \/>\nHow long is your production lead time?<\/div>\n<div style=\"padding: 0 22px 18px 54px; color: #64748b; font-size: 14px; line-height: 1.7; border-top: 1px solid #f1f5f9;\">Standard products usually take 15\u201325 days. Custom orders depend on complexity and quantity, typically 25\u201340 days. We will confirm the exact timeline in your quotation.<\/div>\n<\/div>\n<div style=\"background: #fff; border-radius: 10px; box-shadow: 0 2px 8px rgba(0,0,0,.06); border: 1px solid #e2e8f0; margin-bottom: 14px; overflow: hidden;\">\n<div style=\"padding: 18px 22px; font-weight: bold; color: #1a3a5c; font-size: 16px; display: flex; align-items: center; gap: 12px;\"><span style=\"width: 28px; height: 28px; border-radius: 50%; background: #f97316; color: #fff; display: flex; align-items: center; justify-content: center; font-size: 13px;\">7<\/span><br \/>\nCan I visit your factory?<\/div>\n<div style=\"padding: 0 22px 18px 54px; color: #64748b; font-size: 14px; line-height: 1.7; border-top: 1px solid #f1f5f9;\">Absolutely. We welcome factory audits and video inspections. Contact us at {CONTACT_PHONE} or {CONTACT_EMAIL} to schedule a visit.<\/div>\n<\/div>\n<div style=\"background: #fff; border-radius: 10px; box-shadow: 0 2px 8px rgba(0,0,0,.06); border: 1px solid #e2e8f0; margin-bottom: 14px; overflow: hidden;\">\n<div style=\"padding: 18px 22px; font-weight: bold; color: #1a3a5c; font-size: 16px; display: flex; align-items: center; gap: 12px;\"><span style=\"width: 28px; height: 28px; border-radius: 50%; background: #f97316; color: #fff; display: flex; align-items: center; justify-content: center; font-size: 13px;\">8<\/span><br \/>\nWhat payment terms do you accept?<\/div>\n<div style=\"padding: 0 22px 18px 54px; color: #64748b; font-size: 14px; line-height: 1.7; border-top: 1px solid #f1f5f9;\">We accept T\/T,\u00a0 Western Union, and other secure payment methods. Specific terms can be discussed based on order value and relationship.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div style=\"background: linear-gradient(135deg,#f97316,#ea580c); padding: 56px 0; color: #fff; text-align: center;\">\n<div class=\"rh-container\">\n<h2 style=\"font-size: 30px; font-weight: 800; margin-bottom: 10px;\">Still Have Questions?<\/h2>\n<p style=\"font-size: 16px; opacity: .9; margin-bottom: 24px;\">Reach out to us directly. We reply within 24 hours.<\/p>\n<p><a style=\"background: #fff; color: #ea580c; padding: 14px 36px; border-radius: 8px; font-weight: bold; font-size: 15px; display: inline-flex; align-items: center; gap: 8px; text-decoration: none;\" href=\"\/contact-us\/\">\ud83d\udce9 Contact Us<\/a><\/p>\n<\/div>\n<\/div>\n<\/section>\n<div class=\"rh-footer\" style=\"background: #fff; border-top: 1px solid #e5e7eb; color: #334155; padding: 60px 0 30px; font-size: 15px; line-height: 1.7; font-family: -apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Oxygen-Sans,Ubuntu,Cantarell,'Helvetica Neue',sans-serif;\">\n<div class=\"rh-container\">\n<div style=\"display: grid; grid-template-columns: 1.4fr 1fr 1fr 1.2fr; gap: 40px; margin-bottom: 40px;\">\n<div><img decoding=\"async\" style=\"max-height: 56px; margin-bottom: 16px; display: block;\" src=\"https:\/\/ruhaimaterial.com\/wp-content\/uploads\/2026\/08\/\u65e0\u80cc\u666flogo.png\" alt=\"Ruhai Material logo\" \/><\/p>\n<p style=\"color: #64748b; margin-bottom: 0; font-size: 14px;\">A direct manufacturer of metal materials, aluminum profiles, doors &amp; windows, prefab houses, and PV mounting systems. Serving 120+ countries since 2010.<\/p>\n<\/div>\n<div>\n<h4 style=\"color: #1a3a5c; font-size: 14px; font-weight: bold; text-transform: uppercase; margin-bottom: 16px; letter-spacing: .5px;\">Products<\/h4>\n<ul style=\"list-style: none; padding: 0; margin: 0; display: flex; flex-direction: column; gap: 8px;\">\n<li><a style=\"color: #64748b; text-decoration: none; font-size: 14px; display: block;\" href=\"\/products\/\">Steel &amp; Metal Materials<\/a><\/li>\n<li><a style=\"color: #64748b; text-decoration: none; font-size: 14px; display: block;\" href=\"\/products\/\">Aluminum Profiles<\/a><\/li>\n<li><a style=\"color: #64748b; text-decoration: none; font-size: 14px; display: block;\" href=\"\/products\/\">Doors &amp; Windows<\/a><\/li>\n<li><a style=\"color: #64748b; text-decoration: none; font-size: 14px; display: block;\" href=\"\/products\/\">Prefabricated Houses<\/a><\/li>\n<li><a style=\"color: #64748b; text-decoration: none; font-size: 14px; display: block;\" href=\"\/products\/\">PV Mounting Systems<\/a><\/li>\n<\/ul>\n<\/div>\n<div>\n<h4 style=\"color: #1a3a5c; font-size: 14px; font-weight: bold; text-transform: uppercase; margin-bottom: 16px; letter-spacing: .5px;\">Our Store<\/h4>\n<ul style=\"list-style: none; padding: 0; margin: 0; display: flex; flex-direction: column; gap: 8px;\">\n<li><a style=\"color: #64748b; text-decoration: none; font-size: 14px; display: block;\" href=\"\/\">Home<\/a><\/li>\n<li><a style=\"color: #64748b; text-decoration: none; font-size: 14px; display: block;\" href=\"\/about-us\/\">About us<\/a><\/li>\n<li><a style=\"color: #64748b; text-decoration: none; font-size: 14px; display: block;\" href=\"\/products\/\">Products<\/a><\/li>\n<li><a style=\"color: #64748b; text-decoration: none; font-size: 14px; display: block;\" href=\"\/blog\/\">Blog<\/a><\/li>\n<li><a style=\"color: #64748b; text-decoration: none; font-size: 14px; display: block;\" href=\"\/faq\/\">FAQ<\/a><\/li>\n<li><a style=\"color: #64748b; text-decoration: none; font-size: 14px; display: block;\" href=\"\/contact-us\/\">Contact us<\/a><\/li>\n<li><a style=\"color: #64748b; text-decoration: none; font-size: 14px; display: block;\" href=\"\/privacy-policy\/\">Privacy Policy<\/a><\/li>\n<li><a style=\"color: #64748b; text-decoration: none; font-size: 14px; display: block;\" href=\"\/terms-of-service\/\">Terms of Service<\/a><\/li>\n<\/ul>\n<\/div>\n<div>\n<h4 style=\"color: #1a3a5c; font-size: 14px; font-weight: bold; text-transform: uppercase; margin-bottom: 16px; letter-spacing: .5px;\">Contact Us<\/h4>\n<ul style=\"list-style: none; padding: 0; margin: 0; display: flex; flex-direction: column; gap: 10px; color: #64748b; font-size: 14px;\">\n<li style=\"display: flex; align-items: center; gap: 10px;\">\n+86 18396508711<\/li>\n<li style=\"display: flex; align-items: center; gap: 10px;\">\nmanager@ruhaimaterial.com<\/li>\n<li style=\"display: flex; align-items: flex-start; gap: 10px;\">\nRoom 702-5, No. 2 Chengyi North Street, Software Park Phase III, Xiamen Torch High-tech Zone<\/li>\n<\/ul>\n<h4 style=\"color: #1a3a5c; font-size: 14px; font-weight: bold; text-transform: uppercase; margin: 24px 0 12px; letter-spacing: .5px;\">Follow Us<\/h4>\n<div style=\"display: flex; gap: 10px;\"><a style=\"width: 34px; height: 34px; border-radius: 50%; background: #1a1a1a; color: #fff; display: flex; align-items: center; justify-content: center; text-decoration: none; font-size: 13px; font-weight: bold;\" href=\"#\" aria-label=\"X\">X<\/a><br \/>\n<a style=\"width: 34px; height: 34px; border-radius: 50%; background: #ff0000; color: #fff; display: flex; align-items: center; justify-content: center; text-decoration: none; font-size: 12px;\" href=\"#\" aria-label=\"YouTube\">\u25b6<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div style=\"border-top: 1px solid #e5e7eb; padding: 20px 0; text-align: center; color: #94a3b8; font-size: 13px;\">\n<div class=\"rh-container\">\u00a9 2026 Ruhai Material. All rights reserved.<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ Frequently Asked Questions Quick answers about products, customization, shipping, and payment. 1 What products does Ruhai Material manufacture? We manufacture steel and metal materials, aluminum extrusion profiles, aluminum doors and windows, prefabricated houses (container, modular, capsule, apple cabins), and PV mounting systems. 2 Can you produce according to my custom specifications? Yes. We offer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"rank_math_title":"FAQ | Prefab Houses & Metal Materials Questions | Ruhai Material","rank_math_description":"FAQ on prefab container houses, steel sheets & tubes: MOQ, customization, certifications, shipping and after-sales support from Ruhai Material.","rank_math_focus_keyword":"FAQ,MOQ steel products,custom metal fabrication,Metarial manufacture","footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/ruhaimaterial.com\/zh_CN\/wp-json\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ruhaimaterial.com\/zh_CN\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ruhaimaterial.com\/zh_CN\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ruhaimaterial.com\/zh_CN\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ruhaimaterial.com\/zh_CN\/wp-json\/wp\/v2\/comments?post=16"}],"version-history":[{"count":7,"href":"https:\/\/ruhaimaterial.com\/zh_CN\/wp-json\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":594,"href":"https:\/\/ruhaimaterial.com\/zh_CN\/wp-json\/wp\/v2\/pages\/16\/revisions\/594"}],"wp:attachment":[{"href":"https:\/\/ruhaimaterial.com\/zh_CN\/wp-json\/wp\/v2\/media?parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}