{"id":16,"date":"2026-08-06T20:42:54","date_gmt":"2026-08-06T12:42:54","guid":{"rendered":"https:\/\/ruhaimaterial.com\/?page_id=16"},"modified":"2026-08-29T19:37:42","modified_gmt":"2026-08-29T11:37:42","slug":"faq","status":"publish","type":"page","link":"https:\/\/ruhaimaterial.com\/zh_CN\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<style>\n.rh-section{font-family:'Segoe UI',system-ui,-apple-system,sans-serif;color:#1e293b;line-height:1.6}\n.rh-container{max-width:1200px;margin:0 auto;padding:0 24px}\n.rh-navy{color:#1a3a5c}.rh-orange{color:#f97316}\n.rh-btn-primary{display:inline-flex;align-items:center;gap:8px;background:#f97316;color:#fff;padding:14px 32px;border-radius:8px;font-weight:600;text-decoration:none;transition:.2s}\n.rh-btn-primary:hover{background:#ea580c;color:#fff}\n.rh-btn-outline{display:inline-flex;align-items:center;gap:8px;border:2px solid rgba(255,255,255,.3);color:#fff;padding:12px 30px;border-radius:8px;font-weight:600;text-decoration:none}\n.rh-btn-outline:hover{border-color:#fff;background:rgba(255,255,255,.08);color:#fff}\n.rh-section-head{text-align:center;margin-bottom:48px}\n.rh-section-tag{display:inline-block;background:rgba(249,115,22,.1);color:#f97316;font-size:13px;font-weight:600;padding:4px 14px;border-radius:20px;margin-bottom:12px;text-transform:uppercase;letter-spacing:.5px}\n.rh-section-head h2{font-size:32px;font-weight:800;color:#1a3a5c;margin-bottom:10px}\n.rh-section-head p{font-size:16px;color:#64748b;max-width:600px;margin:0 auto}\n.rh-card-grid{display:grid;gap:24px}\n.rh-hero h1,.rh-hero h1 *,.rh-hero>p{color:#fff !important}\nbody .entry-title,.page-title,.ast-article-post .entry-title{display:none !important}\n.rh-footer{font-family:'Segoe UI',system-ui,-apple-system,sans-serif !important}\n.rh-footer *{font-family:'Segoe UI',system-ui,-apple-system,sans-serif !important}\n.rh-footer a:hover{color:#f97316 !important}\n.site-footer,.site-footer-wrap,#colophon,.ast-footer-copyright,.footer-widget-area,.footer-sml-layout{display:none !important}\n<\/style>\n<section class=\"rh-section\">\n<div class=\"rh-hero\" style=\"background:linear-gradient(135deg,#0f2842,#1a3a5c);color:#fff;padding:70px 0;text-align:center\">\n<div class=\"rh-container\">\n      <span class=\"rh-section-tag\">FAQ<\/span><\/p>\n<h1 style=\"font-size:40px;font-weight:800;margin:16px 0\">Frequently Asked Questions<\/h1>\n<p style=\"font-size:17px;color:#cbd5e1;max-width:700px;margin:0 auto\">Quick answers about products, customization, shipping, and payment.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div style=\"padding:72px 0;background:#f8fafc\">\n<div class=\"rh-container\" style=\"max-width:850px\">\n<div style=\"background:#fff;border-radius:10px;box-shadow:0 2px 8px rgba(0,0,0,.06);border:1px solid #e2e8f0;margin-bottom:14px;overflow:hidden\">\n<div style=\"padding:18px 22px;font-weight:700;color:#1a3a5c;font-size:16px;display:flex;align-items:center;gap:12px\">\n            <span style=\"width:28px;height:28px;border-radius:50%;background:#f97316;color:#fff;display:flex;align-items:center;justify-content:center;font-size:13px\">1<\/span><br \/>\n            What products does Ruhai Material manufacture?\n          <\/div>\n<div style=\"padding:0 22px 18px 54px;color:#64748b;font-size:14px;line-height:1.7;border-top:1px solid #f1f5f9\">We manufacture steel and metal materials, aluminum extrusion profiles, aluminum doors and windows, prefabricated houses (container, modular, capsule, apple cabins), and PV mounting systems.<\/div>\n<\/p><\/div>\n<div style=\"background:#fff;border-radius:10px;box-shadow:0 2px 8px rgba(0,0,0,.06);border:1px solid #e2e8f0;margin-bottom:14px;overflow:hidden\">\n<div style=\"padding:18px 22px;font-weight:700;color:#1a3a5c;font-size:16px;display:flex;align-items:center;gap:12px\">\n            <span style=\"width:28px;height:28px;border-radius:50%;background:#f97316;color:#fff;display:flex;align-items:center;justify-content:center;font-size:13px\">2<\/span><br \/>\n            Can you produce according to my custom specifications?\n          <\/div>\n<div style=\"padding:0 22px 18px 54px;color:#64748b;font-size:14px;line-height:1.7;border-top:1px solid #f1f5f9\">Yes. We offer full OEM\/ODM services. Send us your drawings, sizes, grades, coatings, or samples and we will produce to your exact requirements.<\/div>\n<\/p><\/div>\n<div style=\"background:#fff;border-radius:10px;box-shadow:0 2px 8px rgba(0,0,0,.06);border:1px solid #e2e8f0;margin-bottom:14px;overflow:hidden\">\n<div style=\"padding:18px 22px;font-weight:700;color:#1a3a5c;font-size:16px;display:flex;align-items:center;gap:12px\">\n            <span style=\"width:28px;height:28px;border-radius:50%;background:#f97316;color:#fff;display:flex;align-items:center;justify-content:center;font-size:13px\">3<\/span><br \/>\n            What is your minimum order quantity (MOQ)?\n          <\/div>\n<div style=\"padding:0 22px 18px 54px;color:#64748b;font-size:14px;line-height:1.7;border-top:1px solid #f1f5f9\">MOQ varies by product. Steel materials typically start at 5 tons, container houses at 1 unit, and PV mounting systems at 100 sets. Contact us for details.<\/div>\n<\/p><\/div>\n<div style=\"background:#fff;border-radius:10px;box-shadow:0 2px 8px rgba(0,0,0,.06);border:1px solid #e2e8f0;margin-bottom:14px;overflow:hidden\">\n<div style=\"padding:18px 22px;font-weight:700;color:#1a3a5c;font-size:16px;display:flex;align-items:center;gap:12px\">\n            <span style=\"width:28px;height:28px;border-radius:50%;background:#f97316;color:#fff;display:flex;align-items:center;justify-content:center;font-size:13px\">4<\/span><br \/>\n            How do you ensure product quality?\n          <\/div>\n<div style=\"padding:0 22px 18px 54px;color:#64748b;font-size:14px;line-height:1.7;border-top:1px solid #f1f5f9\">We follow ISO 9001 quality management. Every batch goes through incoming inspection, in-process inspection, and final inspection. Mill test certificates and third-party reports (SGS\/BV) are available.<\/div>\n<\/p><\/div>\n<div style=\"background:#fff;border-radius:10px;box-shadow:0 2px 8px rgba(0,0,0,.06);border:1px solid #e2e8f0;margin-bottom:14px;overflow:hidden\">\n<div style=\"padding:18px 22px;font-weight:700;color:#1a3a5c;font-size:16px;display:flex;align-items:center;gap:12px\">\n            <span style=\"width:28px;height:28px;border-radius:50%;background:#f97316;color:#fff;display:flex;align-items:center;justify-content:center;font-size:13px\">5<\/span><br \/>\n            Do you handle shipping and customs?\n          <\/div>\n<div style=\"padding:0 22px 18px 54px;color:#64748b;font-size:14px;line-height:1.7;border-top:1px solid #f1f5f9\">Yes. We provide FOB, CIF, CFR, and DDP shipping options. Our logistics team assists with export documentation, customs clearance, and door-to-door delivery.<\/div>\n<\/p><\/div>\n<div style=\"background:#fff;border-radius:10px;box-shadow:0 2px 8px rgba(0,0,0,.06);border:1px solid #e2e8f0;margin-bottom:14px;overflow:hidden\">\n<div style=\"padding:18px 22px;font-weight:700;color:#1a3a5c;font-size:16px;display:flex;align-items:center;gap:12px\">\n            <span style=\"width:28px;height:28px;border-radius:50%;background:#f97316;color:#fff;display:flex;align-items:center;justify-content:center;font-size:13px\">6<\/span><br \/>\n            How long is your production lead time?\n          <\/div>\n<div style=\"padding:0 22px 18px 54px;color:#64748b;font-size:14px;line-height:1.7;border-top:1px solid #f1f5f9\">Standard products usually take 15\u201325 days. Custom orders depend on complexity and quantity, typically 25\u201340 days. We will confirm the exact timeline in your quotation.<\/div>\n<\/p><\/div>\n<div style=\"background:#fff;border-radius:10px;box-shadow:0 2px 8px rgba(0,0,0,.06);border:1px solid #e2e8f0;margin-bottom:14px;overflow:hidden\">\n<div style=\"padding:18px 22px;font-weight:700;color:#1a3a5c;font-size:16px;display:flex;align-items:center;gap:12px\">\n            <span style=\"width:28px;height:28px;border-radius:50%;background:#f97316;color:#fff;display:flex;align-items:center;justify-content:center;font-size:13px\">7<\/span><br \/>\n            Can I visit your factory?\n          <\/div>\n<div style=\"padding:0 22px 18px 54px;color:#64748b;font-size:14px;line-height:1.7;border-top:1px solid #f1f5f9\">Absolutely. We welcome factory audits and video inspections. Contact us at {CONTACT_PHONE} or {CONTACT_EMAIL} to schedule a visit.<\/div>\n<\/p><\/div>\n<div style=\"background:#fff;border-radius:10px;box-shadow:0 2px 8px rgba(0,0,0,.06);border:1px solid #e2e8f0;margin-bottom:14px;overflow:hidden\">\n<div style=\"padding:18px 22px;font-weight:700;color:#1a3a5c;font-size:16px;display:flex;align-items:center;gap:12px\">\n            <span style=\"width:28px;height:28px;border-radius:50%;background:#f97316;color:#fff;display:flex;align-items:center;justify-content:center;font-size:13px\">8<\/span><br \/>\n            What payment terms do you accept?\n          <\/div>\n<div style=\"padding:0 22px 18px 54px;color:#64748b;font-size:14px;line-height:1.7;border-top:1px solid #f1f5f9\">We accept T\/T, L\/C, Western Union, and other secure payment methods. Specific terms can be discussed based on order value and relationship.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div style=\"background:linear-gradient(135deg,#f97316,#ea580c);padding:56px 0;color:#fff;text-align:center\">\n<div class=\"rh-container\">\n<h2 style=\"font-size:30px;font-weight:800;margin-bottom:10px\">Still Have Questions?<\/h2>\n<p style=\"font-size:16px;opacity:.9;margin-bottom:24px\">Reach out to us directly. We reply within 24 hours.<\/p>\n<p>      <a href=\"\/contact-us\/\" style=\"background:#fff;color:#ea580c;padding:14px 36px;border-radius:8px;font-weight:700;font-size:15px;display:inline-flex;align-items:center;gap:8px;text-decoration:none\">\ud83d\udce9 Contact Us<\/a>\n    <\/div>\n<\/p><\/div>\n<\/section>\n<div class=\"rh-footer\" style=\"background:#fff;border-top:1px solid #e5e7eb;color:#334155;padding:60px 0 30px;font-size:15px;line-height:1.7;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Oxygen-Sans,Ubuntu,Cantarell,'Helvetica Neue',sans-serif\">\n<div class=\"rh-container\">\n<div style=\"display:grid;grid-template-columns:1.4fr 1fr 1fr 1.2fr;gap:40px;margin-bottom:40px\">\n<div>\n        <img decoding=\"async\" src=\"https:\/\/ruhaimaterial.com\/wp-content\/uploads\/2026\/08\/\u65e0\u80cc\u666flogo.png\" alt=\"Ruhai Material logo\" style=\"max-height:56px;margin-bottom:16px;display:block\"><\/p>\n<p style=\"color:#64748b;margin-bottom:0;font-size:14px\">A direct manufacturer of metal materials, aluminum profiles, doors &amp; windows, prefab houses, and PV mounting systems. Serving 120+ countries since 2010.<\/p>\n<\/p><\/div>\n<div>\n<h4 style=\"color:#1a3a5c;font-size:14px;font-weight:700;text-transform:uppercase;margin-bottom:16px;letter-spacing:.5px\">Products<\/h4>\n<ul style=\"list-style:none;padding:0;margin:0;display:flex;flex-direction:column;gap:8px\">\n<li><a href=\"\/products\/\" style=\"color:#64748b;text-decoration:none;font-size:14px;display:block\">Steel &amp; Metal Materials<\/a><\/li>\n<li><a href=\"\/products\/\" style=\"color:#64748b;text-decoration:none;font-size:14px;display:block\">Aluminum Profiles<\/a><\/li>\n<li><a href=\"\/products\/\" style=\"color:#64748b;text-decoration:none;font-size:14px;display:block\">Doors &amp; Windows<\/a><\/li>\n<li><a href=\"\/products\/\" style=\"color:#64748b;text-decoration:none;font-size:14px;display:block\">Prefabricated Houses<\/a><\/li>\n<li><a href=\"\/products\/\" style=\"color:#64748b;text-decoration:none;font-size:14px;display:block\">PV Mounting Systems<\/a><\/li>\n<\/ul><\/div>\n<div>\n<h4 style=\"color:#1a3a5c;font-size:14px;font-weight:700;text-transform:uppercase;margin-bottom:16px;letter-spacing:.5px\">Our Store<\/h4>\n<ul style=\"list-style:none;padding:0;margin:0;display:flex;flex-direction:column;gap:8px\">\n<li><a href=\"\/\" style=\"color:#64748b;text-decoration:none;font-size:14px;display:block\">Home<\/a><\/li>\n<li><a href=\"\/about-us\/\" style=\"color:#64748b;text-decoration:none;font-size:14px;display:block\">About us<\/a><\/li>\n<li><a href=\"\/products\/\" style=\"color:#64748b;text-decoration:none;font-size:14px;display:block\">Products<\/a><\/li>\n<li><a href=\"\/blog\/\" style=\"color:#64748b;text-decoration:none;font-size:14px;display:block\">Blog<\/a><\/li>\n<li><a href=\"\/faq\/\" style=\"color:#64748b;text-decoration:none;font-size:14px;display:block\">FAQ<\/a><\/li>\n<li><a href=\"\/contact-us\/\" style=\"color:#64748b;text-decoration:none;font-size:14px;display:block\">Contact us<\/a><\/li>\n<li><a href=\"\/privacy-policy\/\" style=\"color:#64748b;text-decoration:none;font-size:14px;display:block\">Privacy Policy<\/a><\/li>\n<li><a href=\"\/terms-of-service\/\" style=\"color:#64748b;text-decoration:none;font-size:14px;display:block\">Terms of Service<\/a><\/li>\n<\/ul><\/div>\n<div>\n<h4 style=\"color:#1a3a5c;font-size:14px;font-weight:700;text-transform:uppercase;margin-bottom:16px;letter-spacing:.5px\">Contact Us<\/h4>\n<ul style=\"list-style:none;padding:0;margin:0;display:flex;flex-direction:column;gap:10px;color:#64748b;font-size:14px\">\n<li style=\"display:flex;align-items:center;gap:10px\">\n            <svg width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M22 16.92v3a2 2 0 0 1-2.18 2 19.79 19.79 0 0 1-8.63-3.07 19.5 19.5 0 0 1-6-6 19.79 19.79 0 0 1-3.07-8.67A2 2 0 0 1 4.11 2h3a2 2 0 0 1 2 1.72 12.56 12.56 0 0 0 .7 2.81 2 2 0 0 1-.45 2.11L8.09 9.91a16 16 0 0 0 6 6l1.27-1.27a2 2 0 0 1 2.11-.45 12.56 12.56 0 0 0 2.81.7A2 2 0 0 1 22 16.92z\"\/><\/svg><br \/>\n            +86 18396508711\n          <\/li>\n<li style=\"display:flex;align-items:center;gap:10px\">\n            <svg width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"\/><polyline points=\"22,6 12,13 2,6\"\/><\/svg><br \/>\n            manager@ruhaimaterial.com\n          <\/li>\n<li style=\"display:flex;align-items:flex-start;gap:10px\">\n            <svg width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M21 10c0 7-9 13-9 13s-9-6-9-13a9 9 0 0 1 18 0z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg><br \/>\n            Room 702-5, No. 2 Chengyi North Street, Software Park Phase III, Xiamen Torch High-tech Zone\n          <\/li>\n<\/ul>\n<h4 style=\"color:#1a3a5c;font-size:14px;font-weight:700;text-transform:uppercase;margin:24px 0 12px;letter-spacing:.5px\">Follow Us<\/h4>\n<div style=\"display:flex;gap:10px\">\n          <a href=\"#\" style=\"width:34px;height:34px;border-radius:50%;background:#1a1a1a;color:#fff;display:flex;align-items:center;justify-content:center;text-decoration:none;font-size:13px;font-weight:700\" aria-label=\"X\">X<\/a><br \/>\n          <a href=\"#\" style=\"width:34px;height:34px;border-radius:50%;background:#ff0000;color:#fff;display:flex;align-items:center;justify-content:center;text-decoration:none;font-size:12px\" aria-label=\"YouTube\">\u25b6<\/a>\n        <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div style=\"border-top:1px solid #e5e7eb;padding:20px 0;text-align:center;color:#94a3b8;font-size:13px\">\n<div class=\"rh-container\">&copy; 2026 Ruhai Material. All rights reserved.<\/div>\n<\/p><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ Frequently Asked Questions Quick answers about products, customization, shipping, and payment. 1 What products does Ruhai Material manufacture? We manufacture steel and metal materials, aluminum extrusion profiles, aluminum doors and windows, prefabricated houses (container, modular, capsule, apple cabins), and PV mounting systems. 2 Can you produce according to my custom specifications? Yes. We offer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"rank_math_title":"FAQ | Prefab Houses & Metal Materials Questions | Ruhai Material","rank_math_description":"FAQ on prefab container houses, steel sheets & tubes: MOQ, customization, certifications, shipping and after-sales support from Ruhai Material.","rank_math_focus_keyword":"metal materials FAQ, MOQ steel products, custom metal fabrication","footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/ruhaimaterial.com\/zh_CN\/wp-json\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ruhaimaterial.com\/zh_CN\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ruhaimaterial.com\/zh_CN\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ruhaimaterial.com\/zh_CN\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ruhaimaterial.com\/zh_CN\/wp-json\/wp\/v2\/comments?post=16"}],"version-history":[{"count":6,"href":"https:\/\/ruhaimaterial.com\/zh_CN\/wp-json\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":199,"href":"https:\/\/ruhaimaterial.com\/zh_CN\/wp-json\/wp\/v2\/pages\/16\/revisions\/199"}],"wp:attachment":[{"href":"https:\/\/ruhaimaterial.com\/zh_CN\/wp-json\/wp\/v2\/media?parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}